I have been reading your blogs and I must say, you certainly know to play with words.

BTW, Dominos sucks! I mean their pizzas.

Firstly, it is scientifically proven fact that 92% of people who are scared to pay online, generally have an account balance which is less than 10% of thier monthly salary.

96% of These same people have credit cards which are already over-spent.

So I canot understand what the big deal is about.
I mean the internet & online shopping has been around for the last 10 years.

Have some faith in the people who put up respectable sites like selling books.

I can understand doubt if you were buying contraband or mp3 or porn.
But hey, its books !

Get online, and Buy. Now !

One very under-developed resource in Indian online stores, is local content for books like reviews. Even while visiting brick and mortar stores, I try to look up reviews of books on amazon on my cell (apart from actually flipping through the books ). However, regardless of how great Amazon’s content is, the requirement of books are different in different countries. IT professionals in India sometimes have different priorities for book reviews (”Would this give me any help in my certification?”), and for this local content is essential.

One idea that you might have also thought about, is to encourage visitors to write reviews for books they liked, possibly with nice inducements.

There is this particular book called “Wonderland of Investment” very popular in NIndia, never available in any of the local stores, and you had it. So “think global, be local” drew me. There are certain certification books that I purchased, and they were out of stock in all the local bookstores (and your site). But you did notify me, and that makes it all the more easier.
But I dont think your service is actually that great.(Maybe I brush it out easily because I understand how startups work). Nobody picks the call, You gave me a wrong book, and the second order was delayed.
The website, though is excellent, it gave me a google preview of another book I purchased, and reading it, actually made me buy it. More of such previews please..

Bansals will be happy to have you… not as a goose in their kitchen

hopefully, you turn flipkart into online CDs, VCDs, DVDs store also !
(sometime back i desperately was trying to purchase a frech movie “kirikou”, i didnt buy it as flipkart didnt have it !!)

Good Luck Team

P.S. - I have a weird feeling that Binny learning to play the new drum kit has something to do with “The Bookmarks”

Just noticed this post. Here’s the summary of survey results (100 respondents)

http://mayank.name/2009/08/19/results-of-buying-books-in-india-survey/

I’d be happy to take any questions that you might have about the same.

Cheers!!

I am impressed. A friend of mine recommended your website for a particular book, the book is out of stock but I placed orders for some other books anyways.

There was some hassle in validating credit card and I left an angry mail for your support guys. I feel sorry now after learning there are humans running this website.

ive written a collection of 50 poem that i would like to see published
very simple book to be read to pass the time. i hav a spiral bound version of it that i can courier to you whereever u are.
thanks
bhavya

As a well wisher of Flipkart, i suggest you to look into this matter.

Great link too.

Its good that wordpress identified it as TOS violation.

But I wish you guys buy some domains to not to face same situation again -
- To escape from the slim shadies

If it does, then you’ll probably see more of me around here..

And, I do think this blog is good. hope you’ll pull in book reviews here at some point.

When I thought that everything is over, Tapas @flipkart had called that night and apologized for the delay and told that they have already ordered an imported version for me . That should have cost more than what I have paid for it. But flipkart not only accepted the mistake with them but also took responsibility for it.

I appreciate the effort and the attitude you displayed in this case but I have a suggestion too. If there is any delay in processing the book let that be known to the customer.

Sorry to hijack your blog but this is one of my attempt to get your customer service ppls attention. My order( OD0612154549) is almost pending overdue for more than 15 days. I have wrote twice about you but you havent got back to me.

Atleast I would like the status update to be clear saying whats happening behind the screens.

Recently, I’ve noticed flikart starting to showup in the first few lines of google search results. Maybe this was the first viable alternative to rediff shopping.

This is when I was told (by a friend) that flipkart has very decent delivery target and usually ships in 3 days.

So as an avid book reader and who loves simple e-com websites, I decided to test flipkart. I searched for my book (freakonomics) and promptly ordered it online. This was on Midnight of 25th. I also twittered about it at that time.

Imagine my shock (pleasant surprise) when the book was in my hands within 48hrs. You guys are awesome!

Please continue keeping the website simple and great, looking forward to a excellent online experience on your website - reader reviews, ratings, buying patterns.

1. More filters to refine search results like binding type, publisher, price range, etc.
2. Auto suggestion feature for the search box.
3. Wishlist bulk editing with option to buy or remove items. Also, I would like to see the discounted price for a book along with it’s original list price.
4. Please reduce the number of tag clouds, do we really need these many?

Keep up the good work.

best wishes

arup

I like the look and feel even though there is still screen real estate wasted. And, do get a twitter or identi.ca ID so as to keep notifications and a conversation going.

How about some kind of integration with http://weread.com ? It feels like you guys are perfect complements to each other.

I do wish Flipkart had a wish list section too, so I can bookmark books that I want to buy/read in future

Also, how about notifications on new books by my favorite authors, etc.?

And how about auto-suggest in the search..

… I think I’ll stop now.

1) I like it.
2) In the homepage, I’d like to see the top new releases on top! The ‘Most Popular Subjects’ section can go down
3) Could you please make the book reviews prominent in the site? They aren’t highlighted much!

Just my two cents. Take it or not, I really love Flipkart. I haven’t had a better shopping experience with any other online store in India. You rock!

Thanks for the plethora of payment options!

@shankargan

So you guys starting up a comic/webcomic section on Flipkart? I run an Indian webcomic and might be coming up with an anthology in the future. Will check in with you then…

- Saad
Fly, You Fools

Glad you got here! Contact Us. It’s now up and available! Spread the word…!

As soon as you get it on, you know one guy who is ordering a copy. Where is your contact page/address btw? I’d like to get in touch with you.

Cheers,
Karthick.

…oh, you were joking. Mind if I start social engineering you?

You can Be where the other person is,
BUT
Can you Be what the other person is ?

We are a different person when we are writing more than 160 characters.
[ Hint: a Tweet ]

http://www.lebutler.net

Flipkart really continues to deliver from the day one I had used… I have made quite a number of orders and was almost satisfied with every order…

I have told many of my friends and they actually are using your service. What I like the most is - almost every time I get the book very next day if I order it before noon.

actually, I came to know about flipkart through a comment left by one of the Bansals on my previous blog. At that exact time, I was desperately looking to buy this book, http://leavingmicrosoftbook.com/ , and miraculously I found the book on flipkart. That book was very difficult to find elsewhere.

Really, I never knew my order meant so much. It makes me happy now to read this post. As a web developer and designer myself, I was impressed with the usability and UI of the website at the very first visit. That was one of the reasons I trusted the site. If the UI was crap, probably I would not have made the order and that means all the subsequent orders too from me and from the people I have referred. I think this is the key take away for any new e-commerce start-ups reading this post. Make sure the UI is simple, elegant and easy to use.

I never knew anyone at flipkart before making my first order. I know there will be few people who are not satisfied with your service and that always is the case with any business. We make few mistakes in the process of learning and we lose few customers. Even I was not satisfied with one particular order but you guys quickly replaced the book.

guys, its really good to see this kind of stuff written… I would have delighted the same way even if you have written about someone else… really I myself know what it means to get the contract/trust from the customers and the joy we get in selling the stuff to the first customer…

all the best and keep up the good work!