By Tapas | Published:
November 28, 2009
Right then. So a couple of us have been here a while. We’ve walked, we’ve talked and done all else that goes with the territory.
Unwinding one evening were Sujeet and me, at Café Mondegar (just down the street is Leopold Café, where we’ve spent other evenings). Anyone from Mumbai will tell you, “You can’t spend [...]
By Tapas | Published:
November 14, 2009
One of the things I like about French is that it is full of euphemisms. Also given that anyone speaking French sounds either polite or romantic (albeit in a very facial paralysis kind of way, where the lips are always too close to each other), it’s a great language to be impolite in.
Case in point: [...]
By Tapas | Published:
November 14, 2009
It was just reported to us by Ance in Customer Support that the order placed by Sachin Bansal, THE Sachin Bansal (Co-Founder and CEO of Flipkart.com) has not yet been delivered. The package was shipped through a reputed courier service (we will not mention names but it rhymes with FlewDart), and the above screenshot slipped [...]
By Tapas | Published:
November 9, 2009
The past couple of weeks have been hectic — not necessarily in the simple hectic=busy sense. A few roadblocks got thrown our way, which meant we had to run around a lot more than was necessary. So what does this have to do with customer service?
Flipkart’s an online bookstore, and the basic premise of which [...]
By Tapas | Published:
November 5, 2009
One reason I’ve been unavailable and unreachable has been the Bangalore Book Festival 2009 (organised by the Bangalore Booksellers and Publishers Assocation, scheduled to kick-off at around 11am tomorrow. As a matter of fact, we just got back from there, setting up the stall and whatnot.
We’re at Stalls #183 and #184, just down the lane [...]
By Tapas | Published:
November 5, 2009
Here’s a mail I received a few days ago:
Hi Tapas,
In your blog can you please write about the security standards which you follow if anyone orders the book using credit/debit card from your site. I am telling you because today I wanted to buy some book and I was browsing through your site [...] and [...]
